Shipping policy

Orders ship from Texas within 1 to 2 business days of purchase, with tracking on every order.

Processing

We pack and ship Monday to Friday, except holidays. Orders placed on a weekend or holiday ship the next business day or the one after. You'll get an email with tracking as soon as your order ships.

Rates and carriers

Shipping is calculated at checkout based on where it's going and what you ordered. We ship with USPS and UPS.

Signature required

Orders over $500 need a signature on delivery. If no one is home, the carrier will leave a notice or try again.

International orders

We ship internationally. Customs duties, import taxes and brokerage fees are set by the destination country and paid by the buyer. They aren't included in your order total, and we can't predict them. Delivery times vary by country and customs. If an international order is refused or returned because of unpaid duties, the original shipping and the return shipping are not refunded.

Some designer pieces, such as those made with exotic skins, can't be sent to every country. We'll contact you before shipping if there's a problem.

Lost or delayed packages

If your tracking hasn't moved for 5 business days, or a package shows as delivered but you don't have it, email hello@studiotwoluxury.com and we'll work with the carrier to find it.

Wrong address

Please check your shipping address at checkout. We can't redirect a package once it has shipped.